What We Do
What Is a Medical Scribe?
Per the Joint Commission:
"A documentation assistant or scribe may be an unlicensed, certified, (MA, ophthalmic tech) or licensed person (RN, LPN, PA) who provides documentation assistance to a physician or other licensed practitioner (such as a nursing practitioner) consistent with the roles and responsibilities defined in the job description, and within the scope of his or her certification or licensure." - The Joint Commission.
Informally, the medical scribe is there to make providers (and others) more efficient. Their job is to handle the data entry so that the provider can focus on the patient. Having a scribe allows the provider to cognitively offload the more mundane parts of their job and focus on medical decision making and diagnosis.
Our Scribes
Every location is served by multiple levels of scribes.
Scribe Core
The scribe core is the backbone of our operations. These scribes are typically college-aged individuals who are on a pre-health track; pre-med, pre-PA, or nursing and have a strong background in medical terminology before they enter our training program.
Associate Scribes
The Associate Scribe serves as a trainer and quality assurance team member of a client and is responsible with getting new team members up to speed. They work in collaboration with Senior Scribes on scribe training, auditing, and screening/onboarding of new applicants.
Senior Scribes
Senior scribes mentor and train our incoming scribes and manage our team members for their specific sites. These employees have demonstrated their mastery of the medical note, displayed professional interactions with providers, and have created and maintained excellent personal relations within our team. Seniors are tasked with working as a scribe, performing monthly audits, assisting with ongoing training, scheduling and any additional task needed from the sites they service.
Standardized Medical Chart
The benefits of Helix extends to billing and coding as well. The Helix team teaches how to craft the optimal medical chart and have standardized it across the health systems where we work. The result? A medical chart with a consistent look and feel, independent of the individual scribe. Not only do the providers benefit from a standardized note, but other departments can benefit as well.
"Our coders 100% prefer the scribe charts!"
- Michelle Renis (previous Director at Medical Management Specialists)