About

Who We Are

Helix Scribe Solutions provides highly qualified and trained personnel to serve as medical scribes  in various medical settings.  Helix Scribe Solutions began in 2014 when a group of forward thinking Emergency Department physicians saw the impact that EMR was having around the nation on provider efficiency metrics. They worked to find a way to mitigate these impacts and came up with solutions that ranged from adding additional physician time to adding more support staff, to scribes. The one solution that offered both cost effectiveness with improved provider and patient experience was scribes. After looking at companies that offered scribe services, they determined to build their own organization with a focus on excellent training, high caliber scribes and a commitment to quality. The first scribes came online during the summer of 2015 and Helix has been expanding ever since as more and more providers seek to improve their lives through the use of scribes.

 

Why ‘Helix’?

We chose Helix as a name for a simple reason.  A helix is a consistent spiral wound around a core.  Our training and management program produces consistent, high quality scribes that are focused on our core goal; providing best in class service.

Mission and Goal

Since Helix was designed and built by physicians, for physicians, our mission is very simple: to make providers more efficient.  We take on the required documentation so that the providers can focus on the patient.  The result is consistent documentation and happier physicians who go home on time. Our goal, while lofty, is achievable: to provide best in class scribe service to our clients.  We do not want to be the biggest scribe company, but we will be the best.

Locations

Helix currently provides scribe service to several Emergency Departments in West Michigan.  Each location receives tailored service to best meet their needs, from a Level I to a Level III trauma center, either around the clock, or selected shifts.

Helix also has scribes trained for primary and outpatient care providers. 

Jackson Lanphear, MD It has been a long time waiting for the addition of scribes and I was very excited to start working with one. Now that I have been working with them for over a year now, it has been a tremendous improvement in the overall clinical work environment. I look forward to every one of my shifts with a scribe and am bummed when I don't have one.